d3xt0r Posted May 13, 2014 Share Posted May 13, 2014 When a client clicks on the upgrade/downgrade OPTIONS button in billing it shows them the possible items for upgrading. However, if the client doesn't change any of the options but clicks 'Continue' with "no change" in the options box they get the following error: Fatal error: Call to a member function redirect() on a non-object in /home/**********/public_html/billing/includes/upgradefunctions.php on line 0 Any help appreciated, Kyle Billing Support Gigebox.com 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 13, 2014 Share Posted May 13, 2014 does this happen with all templates, i.e if you change the client area to use another template, does the error still occur? 0 Quote Link to comment Share on other sites More sharing options...
d3xt0r Posted May 13, 2014 Author Share Posted May 13, 2014 The error is the same when using 'classic, default and protal' templates. - - - Updated - - - It makes no difference if the upgrade option is quantity textbox or an OS droplist. Error still occurs. 0 Quote Link to comment Share on other sites More sharing options...
dev_sarks Posted May 14, 2014 Share Posted May 14, 2014 I do remember the same error happened to me once, when i had try to upgrade the Product Configuration without changing the current product/service configuration. That time i have overcome this by adding some JavaScript validation(checking configuration value) before submitting the Form 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 14, 2014 Share Posted May 14, 2014 the latest version, v5.3.7, mentions the following in the changelog - http://docs.whmcs.com/Changelog:WHMCS_V5.3 Case #4131 - Fix reference to non-object in upgrade process I don't know if it refers to the upgrade process with regards to products, but hopefully upgrading will resolve your issue. 0 Quote Link to comment Share on other sites More sharing options...
d3xt0r Posted May 14, 2014 Author Share Posted May 14, 2014 the latest version, v5.3.7, mentions the following in the changelog - http://docs.whmcs.com/Changelog:WHMCS_V5.3 I don't know if it refers to the upgrade process with regards to products, but hopefully upgrading will resolve your issue. My version is v5.3.6 so I will update and let you know if that solves the issue. Thank you for your support. 0 Quote Link to comment Share on other sites More sharing options...
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