djohn Posted May 6, 2014 Share Posted May 6, 2014 I want to know if i setup a product with free domain and user purchase the product without getting the free domain. Can user be able to purchase this free domain after the order for that product? Thanks in advance. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 6, 2014 Share Posted May 6, 2014 the free domain will be automatically added if the conditions that you specify are met - e.g a .com registration for one year etc... if your free domain setting is only for one year, but the customer chooses two years, they will pay your standard price for the two year reg/transfer. if they get to checkout and have purchased a hosting product with free domain, and then decide to remove the hosting product, they will get charged your standard price for the domain registration - so it will not be possible for them to get the domain for free! http://docs.whmcs.com/Common_Promotions 0 Quote Link to comment Share on other sites More sharing options...
djohn Posted May 6, 2014 Author Share Posted May 6, 2014 Thanks for your reply. My confusion is if i purchase a product without taking any domain (using I will use my existing domain and update my nameservers option). and then after completing the order, i wish to redeem the free domain with the product. Than can i redeem the free domain? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted May 6, 2014 Share Posted May 6, 2014 My confusion is if i purchase a product without taking any domain (using I will use my existing domain and update my nameservers option). and then after completing the order, i wish to redeem the free domain with the product. Than can i redeem the free domain? no - the free domain is only available based on the conditions that you set in the product setup, and is registered / transferred at the time of ordering... if they use an existing domain and change the nameservers, then they haven't spent any additional money, so there is no saving to be made... they can't come back later and ask for a free domain - they had their chance when ordering! i'm not sure if this is something that you're trying to do, but it is entirely possible to remove the "I will use my existing domain" option for a specific product - that would mean they would have to register/transfer a domain when ordering that product... it's just a simple {if} statement, usually in configureproductdomain.tpl, but that might depend on the order form template that you're using... if you need this, then let me know your order-form template... 0 Quote Link to comment Share on other sites More sharing options...
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