All TLDs reported invalid, and nothing showing in dropdown on "register domain" page

[user1980]

Hi,

 

Hoping someone can help with this, I've been tearing my hair out all morning with it!

 

No matter what settings I make in the admin area, I don't seem to be able to get WHMCS to recognise any TLDs as valid. I have done a lot of googling and followed quite a few guides, but nothing seems to work - attempting to register a domain (through either the client or admin interfaces) gives an error (".COM is not a valid TLD. Please try again." in client, and "Invalid TLD/Registration Period Supplied for Domain Registration" in admin).

 

I have set up pricing as shown here:

 

 

and the TLDs are showing up in the Bulk Check TLDs box in General->Domains, as shown here:

 

 

but still I the system doesn't recognise any TLDs, and (perhaps tellingly?) the dropdown in this screen does not list any TLDs:

 

 

I've done everything else I could find in the various guides I've followed, but still no joy. Does anyone have any insight into what I've done wrong here?

 

Many thanks,

Ross

[brian!]

it seems to be working now - perhaps emptying your template cache will help you see it locally.

[user1980]

Many thanks, This particular issue is now resolved

 

Interestingly, clearing my caches did not work - it wasn't until I deleted my browser's session cookies as well that the issue was resolved.

 

Thanks again,

Ross