wwinter86 Posted April 6, 2014 Share Posted April 6, 2014 Hi, I have setup a promo code in my whmcs admin panel, but when you try to apply it in the cart nothing happens. It doesn't take it nor does it error. Any ideas please? I have attached screenshots of my promo settings. 0 Quote Link to comment Share on other sites More sharing options...
wwinter86 Posted April 6, 2014 Author Share Posted April 6, 2014 Update: works on ordering form: Vericalsteps, but not any others. site: http://www.magnushosting.com 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 6, 2014 Share Posted April 6, 2014 the code works for me - perhaps you're logged into an existing account? (code is for new signups only) http://prntscr.com/37f2x1 0 Quote Link to comment Share on other sites More sharing options...
wwinter86 Posted April 6, 2014 Author Share Posted April 6, 2014 I think it's only working for you as I've switched my order form style to Vericalsteps as thats the only order form template it seems to work with. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 7, 2014 Share Posted April 7, 2014 I think it's only working for you as I've switched my order form style to Vericalsteps as thats the only order form template it seems to work with. i'd be surprised if a promo code only worked on one order form - unless you've been modifying the templates in some way. 0 Quote Link to comment Share on other sites More sharing options...
wwinter86 Posted April 7, 2014 Author Share Posted April 7, 2014 No thats the odd thing, I haven't. It strange that it only seems to work on the one. 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted April 7, 2014 Share Posted April 7, 2014 I suspect there's a javascript/jquery conflict somewhere, i've tried your site using different order form templates and they worked:- Comparison - http://prntscr.com/37xy91 Ajaxcart - http://prntscr.com/37xz4t Slider - http://prntscr.com/37xzgd Boxes - http://prntscr.com/37y3h8 Modern sometimes doesn't work - well the "validate code" button doesn't work, but if you pass the promo code in the link, it does - so I don't think it's the templates themselves, but some script code disabling the buttons or conflicting elsewhere... the script conflict might not necessarily be in the order form templates, but I can see some scripts/links in the header & footers. what might be worth trying is switching from your MyHost template to maybe Default or Portal, and trying the ordering and promo code again... hopefully default/portal will have no additional script calls in the header/footer - so if it works there, it will then be a case of locating the conflict in header or footer.tpl of MyHost. 0 Quote Link to comment Share on other sites More sharing options...
wwinter86 Posted April 7, 2014 Author Share Posted April 7, 2014 I had a quick go changing it to Default and Slider and the problem still happens. Not sure why it works for you as I've tried both Windows and Mac and different browsers 0 Quote Link to comment Share on other sites More sharing options...
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