[confirmed] ENOM Domain Renewal Failure

[JulesR]

Reporting this as a bug here and also via ticket, because it's existed so long it's about time this really got resolved

 

When using ENOM as a domain registrar, because of the time difference between the local installation of WHMCS and the ENOM servers, it is possible to encounter a situation where domain renewals fail because ENOM believes the domain has not yet expired and WHMCS is attempting to issue the UpdateExpiredDomain API command - which of course won't work on an active domain, hence the following error:

 

"This is an active domain, hence no need to renew it."

 

Typically this seems to happen when the domain is due to expire the same day it is trying to be renewed, and the WHMCS installation's date is ahead of ENOM's servers. For example, if installed on a server in the Europe/London timezone, it's possible the installation will be 8 hours AHEAD of ENOM, so though the customer may be trying to renew it on what seems like the day after, it's in fact not.

 

This one should be easy to fix, as WHMCS just needs to get the real-time status of the domain at the registrar (GetDomainInfo API call) to determine if the domain has actually expired before trying to renew it. If it's expired, use the UpdateExpiredDomain API call, if it has not, use the Extend API call.

[JulesR]

For those interested, this has been confirmed as a bug via a ticket with WHMCS and has been allocated Case ID #4384.