rega Posted March 15, 2014 Share Posted March 15, 2014 Hi, Is there anyway to notify admin's Email or any other Email while a ticket opened or replied by client in WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 15, 2014 Share Posted March 15, 2014 if you have your ticket departments assigned to an admin (or admins), you can specify in their settings whether to enable ticket notification... setup -> staff management -> administrator users choose an admin and assign their departments and/or ticket notification. http://prntscr.com/30yipa 0 Quote Link to comment Share on other sites More sharing options...
rega Posted March 16, 2014 Author Share Posted March 16, 2014 if you have your ticket departments assigned to an admin (or admins), you can specify in their settings whether to enable ticket notification... setup -> staff management -> administrator users choose an admin and assign their departments and/or ticket notification. http://prntscr.com/30yipa Thanks , I enabled .But I still can't receive its notifications on my Email 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted March 16, 2014 Share Posted March 16, 2014 have you checked your whmcs email message log - utilities -> logs -> email message log ?? you should check to see if whmcs is sending them, and if so, whether they're being spam filtered at the receiving end. 0 Quote Link to comment Share on other sites More sharing options...
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