Registration and Next Due Date

[hanglefthosting]

Hello, I'm inputting a bunch of our clients into this system. Where it says registration date, that's the original start date, yes?

 

We are behind in our invoicing, so I will be putting the Next due date as today, but it was actually in the past. We do annual billing.

 

For instance: Someone's first reg date is 1/1/2013. the next due date would technically be 1/1/3014, but today is March 13 2014.

 

My question is which date does it automatically renew from? The first reg date and just goes anually from there? or would it create another due date as march 13 2015 next year?

 

which date should i put in the next due date field? the actual past due date that was a yearly cycle from the initial registration date, or today's date?

 

Hope this makes sense.

Thanks!

[brian!]

My question is which date does it automatically renew from? The first reg date and just goes anually from there? or would it create another due date as march 13 2015 next year?

 

which date should i put in the next due date field? the actual past due date that was a yearly cycle from the initial registration date, or today's date?

if it were me, i'd use the actual next due date - it would probably be easier for continuity with regards to billing / accounting... when whmcs generates the invoice, it will state the period as 01/01/2014 - 31/12/2014; once paid, the next due date will change to 1/1/2015... if you were to put today's date in, the invoice would state 14/03/2014 - 13/03/2015 - so they'd be a 14-week gap of unbilled-for services...

 

the registration date is the start date, but afaik, whmcs doesn't use it for any billing purpose - the more important date is the next due date as that is the one that triggers the automatic billing (if your cron is setup and working).

 

before doing this with actual client data, it might be an idea to create a dummy client account in whmcs, add a product to it with a due date of 1/1/2014 and run the cron manually to see if it generates the invoice correctly..

[hanglefthosting]

ok thanks! I'm gonna try the dummy.