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Product tabs not available


rlaubert

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Installed WHMCS about a month ago. At that time I was using Firefox (27.0.1) and when I went to confiure the products, non of the additional tabs were available. However, in IE and Chrome they were. Support ticket was issued and the response was a simple, I am using Firefox and don't have this issue.

 

Well today I went to finish adding products and changing prices and the problem has returned and is affecting all three browsers. I can get to the first tab (Details) and make changes or add product, but when I try to get to any other tab it just sits there. No errors, no timeouts nothing. Just hangs.

 

Any suggestions? Ticket has been submitted but figured I might get quicker responses here.

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well i'm on FF 27.0.1 and everything works for me - so it's not a default error... I thought it might be a Firefox plugin that was messing with javascript and/or filtering - but if you say it's now affecting the three browsers, the fault might lie with your whmcs installation.

 

if you're not using v5.3.5, it might be an idea to do a full upgrade - hopefully that will resolve your issue... and the setup -> addons issue too...

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