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Incorrect charge on international order


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This just started happening, not sure if this is the fault of WHMCS or my payment gateway. I have WHMCS set to convert to US currency before charging. In my WHMCS dashboard, it shows a customer paid £7.92 Monthly, however when logging into my payment gateway, WHMCS only charged $7.92 US dollars, causing me to lose a little over $5.00 US dollars on this transaction. This obviously can't keep happening, as there is a bit of a difference between pounds and US dollars.

 

whmcs.jpg

paymentgateway.jpg

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which version of WHMCS are you using ? there was a bug with v5.3.3 for which a hotfix was released...

 

http://forum.whmcs.com/showthread.php?85218

 

if you're using that version, you should probably install the hotfix or upgrade to v5.3.5

 

This was the fix, thank you! I'm still kind of learning WHMCS and don't want to upgrade because I've done some customization to it, and when I upgrade, it erases it :(

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