zalouma Posted February 20, 2014 Share Posted February 20, 2014 Hi, We update from 5.3.3 to 5.3.4 and our support center is gone, tickets, predefine replies everything, the only thing support related that is still there is knownledgebase , i have attached a snapshot for you to see it... All the tickets however still in the database but its not coming in whcms admin... Even if you try to send a ticket, it will give you a ticket number however it wont open it both ways for customer or the support time Please check this, all our clients are so frustrated and this critical issue for any company to not have support. - - - Updated - - - I have opened a ticket for over 9 hours now no reply, a second ticket and a 3rd and this is becoming ridiculous... You guys should invest more on support. I would rather go to a company that doesnt have all this whmcs feature and have support, then having all these feature and in emergency like today no one care to respond even!!!!!! 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted February 20, 2014 Share Posted February 20, 2014 have you tried reinstalling the incremental patch again? 0 Quote Link to comment Share on other sites More sharing options...
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