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Customer Summary: Credit Balance is Incorrect

epretorious

By epretorious
in Troubleshooting Issues

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epretorious Senior Member

epretorious

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I'm able to issue credits, but the balance that is displayed in the Customer Summary (/whmcs/admin/clientssummary.php?userid=XX) remains unaffected. i.e., The Customer Summary page indicates that clients have a $0.00 balance even though the Credit Log (/whmcs/admin/clientscredits.php?userid=XX) shows unused credits. (See attached screenshot)

 

WHMCS: 5.2.13

O/S: Centos 6.4 (x86_64)

Screenshot from 2013-11-23 14:42:57.png

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