Billing Contact

[wispr]

So as mentioned in the two threads below, we have the same exact issue. I would assume setting the billing contact to one of the contacts on the account would send all of the billing stuff there, but it instead sends it to the primary contact and the billing contact that is set.

 

For us, and the folks below, this isn't quite right. We have some larger business customers where the CEO or senior VP or officer is the customer of records (generally whoever signs the contract) but most CEO's at larger companies don't want the bill. Setting the billing contact to someone other than the account owner is the perfect resolution. But WHMCS still sends all invoices to the primary account owner and the billing contact.

 

The only way around this appears to be to set the accounting person as the primary account owner (which we do not want/can't do) and setup the CEO or business owner as a contact. Do we have any options to make this work more along these lines?

 

 

http://forum.whmcs.com/showthread.php?21455-Only-send-invoices-reminders-etc-to-Billing-contact

http://forum.whmcs.com/showthread.php?78414-Withholding-an-invoice-for-client-and-only-sending-to-billing-contact

[Kian]

Hi

 

What about using InvoiceCreationPreEmail action hook?

 

This hook is called when a new invoice has been generated by either the cron or order form but before it is emailed so that the invoice can be edited prior to being sent.

 

Instead of editing the invoice prior to being sent, you could stop the email from being sent. Example: WHMCS generates the #123 invoice the you SELECT email WHERE invoiceid is equal to 123 (please ignore my pseudo-query... it's just an example). If the email is mr.ceo@company.com you die(); the script. By doing this the CEO shouldn't receive any email.