criat Posted November 7, 2013 Share Posted November 7, 2013 Currently when I open a ticket I get presented with this screen: I'm trying to make that when ticket is created, user gets redirected straight to viewticket, if possible with a success message on header telling him the ticket was succesfully created Any ideas? Thanks 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 7, 2013 Share Posted November 7, 2013 modify supportticketsubmit-confirm.tpl to redirect to the ticket 0 Quote Link to comment Share on other sites More sharing options...
criat Posted November 7, 2013 Author Share Posted November 7, 2013 I know, but a meta refresh looks ugly, 'cause the user gets redirected to supporticketsubmit-confirm.tpl then gets redirected to the ticket itself... I was looking for something straight 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 7, 2013 Share Posted November 7, 2013 probably not possibly as many of these processes are hard-coded into whmcs and messing with them could cause to unforseen events occurring. I guess you could copy the content of viewticket.tpl to confirm.tpl, and then find a way to assign the ticket number to a variable - but if i've just submitted a ticket, do I really need to see it again? 0 Quote Link to comment Share on other sites More sharing options...
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