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refund an invoice paid with credit


mtk

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Hey,

when a client has credit, and an order is created, the invoice is created for this order and it is automatically paid (and service is provisioned) - this is OK.

 

When wanting to cancel & refund the order and/or the invoice an error is received and and order/invoice is neither canceled or refunded.

 

Manual refund of the invoice to client credit is not allowed because the REFUND button is greyed and disabled.

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