Automatic updating of exchange rates failure [confirmed] case #3075

[rdavis]

Hi Robert,

 

Apologies for the confusion. I've been able to replicate this issue on my end as well, and do find this to be an issue within the software. I've opened case #3075 with our developers in order to have this resolved for future releases. Unfortunately, I cannot provide an estimated time for completion for this. However, once we resolve cases and push features they are available at our change log, here:

 

http://changelog.whmcs.com/

 

In the meantime you can disable the automatic updating of exchange rates and prices under Setup > Automation Settings then manually enter the currency rate manually via visiting this url and copying the rates into your WHMCS currency section via Setup > Payments > Currencies : http://www.ecb.europa.eu/stats/eurofxref/eurofxref-daily.xml and optionally you can also manually update your product prices by clicking "Update Product Prices" on the Setup > Payments > Currencies page.

 

Please refer to the relevant documentation at http://docs.whmcs.com/Currencies

 

I apologize for the inconvenience, and appreciate your patience as we work to resolve this.

 

If you notice any bugs in future, please use our new bug reporting tool at http://bugs.whmcs.com

 

Regards,

Ivica

Customer Support