Jump to content

Automatic updating of exchange rates failure [confirmed] case #3075


Recommended Posts

Hi Robert,


Apologies for the confusion. I've been able to replicate this issue on my end as well, and do find this to be an issue within the software. I've opened case #3075 with our developers in order to have this resolved for future releases. Unfortunately, I cannot provide an estimated time for completion for this. However, once we resolve cases and push features they are available at our change log, here:




In the meantime you can disable the automatic updating of exchange rates and prices under Setup > Automation Settings then manually enter the currency rate manually via visiting this url and copying the rates into your WHMCS currency section via Setup > Payments > Currencies : http://www.ecb.europa.eu/stats/eurofxref/eurofxref-daily.xml and optionally you can also manually update your product prices by clicking "Update Product Prices" on the Setup > Payments > Currencies page.


Please refer to the relevant documentation at http://docs.whmcs.com/Currencies


I apologize for the inconvenience, and appreciate your patience as we work to resolve this.


If you notice any bugs in future, please use our new bug reporting tool at http://bugs.whmcs.com




Customer Support

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated