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Wierd missing domain invoice


othellotech

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I have a domain which hasnt created a renewal invoice ...

 

on: /admin/clientsdomains.php

domain shows (correctly) as

expiry:27/09/2007

nextdue:27/09/2007

 

on admin homepage

domain shows correctly as

Registrar Reg Period Expiry Date

1 Year/s 27/09/2007

 

No invoice has been created, no invoice is created when i click generate invoices :(

 

This was a manually (admin user) entered transfer, added to the system on v.3.1.x

 

Another domain entered in exactly the same way shows

Enom 1 Year/s 30/09/2007

and *has* created an invoice

 

I know I can retrigger the invoice creation by changing the due date, but am concerned if this is a one-off (in which case i'll fix the symptom) or an "inheritted" error (from something not set right on older records) in which case we need to document to watch out for it.

 

 

Anyone else noticed missing domain renewal invoices ?

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  • 4 weeks later...

sadly never worked out what caused it - the db record looked fine.

not seen the issue again, but resolved it by just changing the due date, then saveing, then chging the due date back again, and then clicking generate invoices.

 

(that actually didnt work the first time i tried it due to a "trypo" when moving the date "back" again which confused the hell out of me for a while)

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