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Dont understand new order place and aff system


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Hi all,


I submit new ticket but i got no reply from WHMCS's staff after a long time.


Open ticket:




Both order place by different client but:


whmcs_1: is listed by username: system processing.

whmcs_2: is listed by username: client processing.





What does it mean ?




2nd reply:




2nd question is: do you have log recording of "*add**manual

commission*",i'm testing and i see no log under activity page.


3rd: i do not understand some number in whmcs_3 and whmcs_4 images, can

you help me ?

- Both number are different, commision in whmcs_3 and whmcs_4 is different.

- i do not find any log related thisaction like add manual commission,

edit under whmcs admin url.


You dont have the log but i can firgure out on the webserver log,

illustrated the action and view realtime log i found the action add

manual commission recorded bywebserveras below: - - [09/Sep/2013:01:18:16 +0700] "POST

/one/affiliates.php?action=addcomm&id=028 HTTP/1.1" 302 -


Then i search my old log from begining to the end with commandbelow, i

found nothing.


[root@server httpd]# cat members.domain.com-access_log* |grep

"affiliates.php?action=addcomm&id=" - - [09/Sep/2013:01:18:16 +0700] "POST

/one/affiliates.php?action=addcomm&id=028 HTTP/1.1" 302 -

[root@server httpd]#


So could you explainfor me ?


P/s: i'm make sure client "Khoa Tran" and "Long Pham" do not know each

other and "Khoa Tran" do not click on the afflink of "Long Pham". So how

this commission issue ?






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