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Need a simple custom module


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In your template, just create a button that links to your WHMCS install. The following is an example that will link to the submit ticket page of the WHMCS demo, with the subject "Subject goes here" predefined:

 

<button onclick="window.location.href='http://demo.whmcs.com/submitticket.php?step=2&deptid=12&subject=Subject%20goes%20here'">Open Ticket</button>

 

Just replace the URL with your domain (url to submitticket.php), the department ID of the correct department you wish to open the ticket within, and of course the subject you wish.

 

The link to open a ticket, with a predefined subject, is documented here:

http://docs.whmcs.com/Linking_to_WHMCS#Support_Ticket_Links

 

Sean

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