inmn Posted August 9, 2013 Share Posted August 9, 2013 (edited) I get an unknown error, Service ID : 70 / 71 But no details Looking at logs, it seems it sends an array to cpanel api, but get backs a simple header location url - no messages/array sent back. Anyone else having issue? Edited August 9, 2013 by inmn 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted August 9, 2013 Share Posted August 9, 2013 Hello, What's the exact response from the API you receive? 0 Quote Link to comment Share on other sites More sharing options...
TheHostingHeroes Posted August 9, 2013 Share Posted August 9, 2013 HI can you switch on debug mode in whmcs then send the log on here of what is being returned??? 0 Quote Link to comment Share on other sites More sharing options...
inmn Posted August 9, 2013 Author Share Posted August 9, 2013 Module Command Error An unknown error occurred ---- No php/sql error --- Activ log: Example create: Module Create Failed - Service ID: 71 - Error: An unknown error occurred Change pw: Module Change Password Failed - Service ID: 71 - Error: An unknown error occurred --- Request (partial): /xml-api/createacct?username=st......or&password=keep.....01&domain=s.....org&plan=ch.......s_email-dns-only&savepkg=0&featurelist=default"a=&bwlimit=&ip=n&cgi=n&frontpage=n&hasshell=n&contactemail=txd.....om&cpmod=&maxftp=&maxsql=&maxpop=&maxsub=&maxpark=&maxaddon=&reseller=0& RESPONSE: <html><head><META HTTP-EQUIV="refresh" CONTENT="0;URL=https://6..............5:2087/"></head><body></body></html> Interpreted response: Array ( ) 0 Quote Link to comment Share on other sites More sharing options...
inmn Posted August 9, 2013 Author Share Posted August 9, 2013 Angry Re: cPanel Module stopped on me? Suggestions? i dumped the KEY for cpan. it fixed. something got goofed in updates somehow Man i have been fighting with this for 1/2 a day!! !! hang on while i throw a chevy chase / clark griswold style fit. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted August 12, 2013 Share Posted August 12, 2013 Module Command ErrorAn unknown error occurred --- Request (partial): /xml-api/createacct?username=st......or&password=keep.....01&domain=s.....org&plan=ch.......s_email-dns-only&savepkg=0&featurelist=default"a=&bwlimit=&ip=n&cgi=n&frontpage=n&hasshell=n&contactemail=txd.....om&cpmod=&maxftp=&maxsql=&maxpop=&maxsub=&maxpark=&maxaddon=&reseller=0& RESPONSE: <html><head><META HTTP-EQUIV="refresh" CONTENT="0;URL=https://6..............5:2087/"></head><body></body></html> Interpreted response: Array ( ) Hello, The lack of a response indicates a firewall block. Either by iptables, or /etc/hosts.allow. Please ensure your WHMCS installation can connect to your WHM/cPanel installation on port 2087. You can quick check this using telnet from the server WHMCS is installed on. If by chance it's installed on the same server, I've seen issues where 1-1 NAT configurations cause this issue when a firewall is setup because WHMCS itself performs ultimately an outbound request, so the need to whitelist the servers public IP is needed. If you need further assistance, please submit a ticket. https://www.whmcs.com/get-support 0 Quote Link to comment Share on other sites More sharing options...
inmn Posted August 13, 2013 Author Share Posted August 13, 2013 Thank you chris - got it all figured out now. Appreciate it! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted August 14, 2013 Share Posted August 14, 2013 Thank you chris - got it all figured out now. Appreciate it! Would you be able to share the issue & resolution so other members finding themselves facing the same problem are able to find a solution based on your resolve? Thanks! 0 Quote Link to comment Share on other sites More sharing options...
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