Si Posted September 1, 2007 Share Posted September 1, 2007 Hi, I've eventually managed to get email piping working in my cPanel, but I have 2 issues. The first is that there are 2 identical replies sent back to the sender. I've read the kb article about this happening to Direct Admin and commenting out the 'unseen' item in the exim.conf. But this doesn't apply to me (I don't think). The second error is that, while the tickets are created successfully, and the emails sent to the client (albeit 2 of them), it also sends a Mail Delivery Failed message to the customer with this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: pipe to |/home/mydomain/public_html/clients/pipe/pipe.php generated by pipe@mydomain.co.uk Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 2, 2007 Share Posted September 2, 2007 Hey, In SSH, CD into your, /etc/valiases folder and find your domain name, open up the file. Do you see your email (pipe@mydomain.co.uk) with the correct path? Should look, something like. (support@domain.com: |/home/user/public_html/support/pipe/pipe.php ) From, Adam 0 Quote Link to comment Share on other sites More sharing options...
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