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Filter Tickets Issue


ckh

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I just upgraded today, twice already as I upgraded the first time and then when I came back, found another upgrade. Rather time consuming when you have 3 whmcs instances to update and they don't provide an incremental.

 

As with others, I'm showing I'm running 5.3.0 and a new version is available, 5.2.6

 

Main issue, when I click the ticket tab, a Filter Ticket section shows up on the side for further filtering. It's now broken. The status drop down shows:

 

Any

Awaiting Reply (1)

Flagged Tickets (1)

All Active Tickets (4)

Open (1)

Answered (1)

Customer Reply (1)

On Hold (1)

In Progress (1)

Closed (815)

 

which seems accurate enough. However, if I click the Filter button and select:

 

Any - No tickets are displayed

Awaiting Reply - All tickets are displayed, not good

Flagged - no results, not good

All Active Tickets - no results, should show 4 tickets

Open - 1 ticket, good

Answered - shows 4, good

Customer Reply - 1 ticket, good

On Hold - 1 ticket, good

In progress - 1 ticket, good

Closed - shows closed tickets, good.

 

This is similar on the other two whmcs instances also.

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