[module] WHMCS Call Logs

[leemason]

The WHMCS Call Logs module is designed to allow you easy access to a log of all your encounters via phone with your customers.

 

Keeping track of who you have called and when is key to some business and in general makes being informed much easier. Have a large team? providing access to this module for all your workers means you can reduce duplication (and customer complaints) regarding multiple calls from different agents.

 

The module provides a very simple interface on the client summary page where you can view the last 5 calls to the customer (theres a link to view all history for the client). And below that is a simple form where you input the type of call, the times, and any notes regarding the call.

 

checkout the module details and screenshots here:

 

https://clients.no-half-pixels.com/whmcs-call-logs

[ukicnet]

really like this mod, would like to see the possibility of adding sip accounts so you could get a pop up when customer call in and dial by url for outbound.

[leemason]

hello andrew,

 

voip is a possibility we are looking into for the module, and if it gets added we will let you know.

 

regards