Casey03 Posted June 12, 2013 Share Posted June 12, 2013 WHMCS current Version = 5.2.5. Hi All, I am trying to get WHMCS to connect with a mailbox within Office 365, While I am aware of the correct settings, and have added this information to the MAIL settings within WHMCS, it is still unable to connect and send email. The idea is to use the Support@domain.com to send emails from WHMCS, Plus i would like it poll emails from this same account to create tickets. SMTP setting Server name: smtp.office365.com Port: 587 Encryption method: TLS Has anyone been able to do this? If so did you have a guide? Thanks 0 Quote Link to comment Share on other sites More sharing options...
Casey03 Posted June 12, 2013 Author Share Posted June 12, 2013 Hi, I have just changed the mail settings from SMTP to PHP() mail, and it sent the email from the support address. Of course i left all the information within fields. Not sure if it should work like that, but it appears to be working. Next is the ticket creation, I have created the department, entered all the details for the support address and then created a cron job for that pop. 0 Quote Link to comment Share on other sites More sharing options...
mysmallbizu Posted December 5, 2014 Share Posted December 5, 2014 Did you get the pop.php support tickets import working with this setup??? 0 Quote Link to comment Share on other sites More sharing options...
timbweir Posted December 6, 2014 Share Posted December 6, 2014 Hi Have you configured your Online Exchange to accept connections / send mail from your WHMCS web server? Tim 0 Quote Link to comment Share on other sites More sharing options...
Hostar Posted July 7, 2015 Share Posted July 7, 2015 Hi Have you configured your Online Exchange to accept connections / send mail from your WHMCS web server? Tim Were can i find it? im not see it on admin office365 same problem for me. 0 Quote Link to comment Share on other sites More sharing options...
LicenseChef Posted July 7, 2015 Share Posted July 7, 2015 If you set it to PHP(), then you are using the system to send the email and not office. Hi, I have just changed the mail settings from SMTP to PHP() mail, and it sent the email from the support address. Of course i left all the information within fields. Not sure if it should work like that, but it appears to be working. Next is the ticket creation, I have created the department, entered all the details for the support address and then created a cron job for that pop. You need to enable per account, it's in the settings after you logged in that particular account you want to enable Were can i find it?im not see it on admin office365 same problem for me. 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted July 7, 2015 Share Posted July 7, 2015 Just for giggles, you can also try using port 465 0 Quote Link to comment Share on other sites More sharing options...
joshuajreed Posted November 2, 2015 Share Posted November 2, 2015 I have Created a Support@domain.com mailbox, and I can send and receive mail from the O365 Account. When I try to use the cron job i get: Host: outlook.office365.com Email: support@ngcloudsolutions.com Mailbox is empty Any Suggestions? 0 Quote Link to comment Share on other sites More sharing options...
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