E-mails aren't not getting sent through completely [pipe issue]

[Balcones]

Hello everyone, I am having an issue with e-mail piping and making them land to my ticket system in WHMCS. I added what exactly the video told me to setup piping but when I tried to submit a dummy ticket, it seemed like it sent but no indication of it on the ticket system. I did a quick E-mail trace and was given the following error messages:

 

 

[redacted]@gmail.com

Jun 3, 2013 4:04:16 PM

 

support@[redacted].com

Child process of virtual_address_pipe transport returned 127 (could mean unable to exec or command does not exist) from command: /public_html/~my/pipe/pipe.php

 

The only thing I have did was to set the permissions to 755 for the file /pipe/pipe.php

[Damo]

The path in the message doesn't look quite right. It should be something like:

 

~my/public_html/pipe/pipe.php

 

i.e. the username and public_html directory to be swapped.

 

Or in complete form:

 

/home/my/public_html/pipe/pipe.php

[And then there was one les]

if damo response does not fix your problem,

 

create a file info.php

<?php phpinfo(); ?>

 

Check if exec is disabled on your server. if it is and you have access you need to remove it from php.ini, if you dont have access to php.ini you will need to contact your provider.

 

the same file will also tell you the location of php.ini to help you find it.

[Balcones]

I got the issue resolved by ticket support.

[Damo]

How about posting what resolved it so that others that find this thread may be helped.

 

Forums are meant to work two ways. Ask and Help.

[Balcones]

I created a .htaccess IP allow Deny All rule on my domain and it wasn't allowing stuff outside the IP (G-Mail) to the pipe.php file. I quickly deleted the htaccess file and it worked

[Damo]

Thanks for posting back. That's something I hadn't considered so good to know.

 

Glad it's working for you now.