artetatu Posted May 25, 2013 Share Posted May 25, 2013 i don't think this is whmcs bug,i'm sorry i post here to get suggestions to fix my problem i upgraded my whmcs from 5.1.7 to 5.2.5 and the process of upgrading worked well but i got some errors after that.. -i can not login to admin area using my current user+password and got invalid login but i didn't receive email notification (whmcs always sends email whenever invalid login admin) -when i tried to reset my password i got error "there was error sending email" -then i went to order page..i can not place order because when i clicked order link,,the page redirected back to same page and won't go to next page i don't know where the problem,,i don't think this is whmcs bug,,but this is my first problem after upgrading,,i have done several upgrades on previous version and never face this problem,,i have followed upgrade instruction,,,and its very easy i have created a ticket but its not solved yet #YFY-500780 now i restored my old whmcs+database to previous version please help me to fix this problems 0 Quote Link to comment Share on other sites More sharing options...
striddy Posted May 25, 2013 Share Posted May 25, 2013 i don't think this is whmcs bug Then please don't post in the Bug sub forum. Please post in the Technical Issues and Questions sub forum instead. 0 Quote Link to comment Share on other sites More sharing options...
artetatu Posted June 8, 2013 Author Share Posted June 8, 2013 this is not fixed yet i don't know where's the problem .. no error on upggrade process ,, 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted June 8, 2013 Share Posted June 8, 2013 See this thread - it provides a fix for it. We had exactly the same issue last week. It's a bug in the upgrade script. http://forum.whmcs.com/showthread.php?73707-whmcs-admin-login-failed-after-upgrade 0 Quote Link to comment Share on other sites More sharing options...
artetatu Posted June 12, 2013 Author Share Posted June 12, 2013 See this thread - it provides a fix for it. We had exactly the same issue last week. It's a bug in the upgrade script. http://forum.whmcs.com/showthread.php?73707-whmcs-admin-login-failed-after-upgrade hah,,why doesn't whmcs fix the bug? is the solution on the following post? The upgrade from v5.1.6 or v5.1.7 to v5.2.5 fails due to an upgrade failure. Some database update sentences are not executed proberly. Solution: To resolve this, use a tool like phpMyAdmin to connect to your WHMCS database and run the following SQL query immediately prior to the upgrade: UPDATE tblconfiguration SET value='5.1.5' WHERE setting='Version'; You can then run the upgrade process and the upgrade to v5.2.5 should work correctly. 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted June 12, 2013 Share Posted June 12, 2013 That fix will only work if you perform this BEFORE the upgrade is commenced, otherwise you will need to manually apply each of the incremental SQL queries from the install directory. 0 Quote Link to comment Share on other sites More sharing options...
artetatu Posted June 12, 2013 Author Share Posted June 12, 2013 yess..i did it,,but failed when i ran UPDATE tblconfiguration SET value='5.1.5' WHERE setting='Version'; i got error You have to choose at least one column to display then i edited it manually column version form 5.1.7 to 5.1.5 then i upgraded my whmcs and i had same problems 0 Quote Link to comment Share on other sites More sharing options...
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