Jump to content

Page reloads when I click "Order Now"


Recommended Posts

I have a strange. WHen I go to http://360domainhosting.com/cart.php?gid=1 (or any other group) and click on "Order Now" under any package, the page just reloads and doesn't do anything. After you click the order button the url changes from http://360domainhosting.com/cart.php?gid=1 (the group link) to http://360domainhosting.com/cart.php?pid=1 (the package link) but the page remains on the group page.


You can see what I'm referring to by going to http://360domainhosting.com/cart.php?gid=1 and click "Order Now" on any of the 4 available packages.


I am using WHMCS version 5.2.5.


Thanks in advance.

Link to comment
Share on other sites

I got my WHMCS license with the package I bought from my host so I cannot access that support desk since I didn;t buy the license from WHMCS. Is there another way I can access your support desk?


Also, I just noticed this error message in the error log:


23/05/2013 16:17

Smarty Error: unable to read resource: "/home/domainho/public_html/clients/templates/orderforms/cart/cartsummary.tpl"


23/05/2013 16:17

Smarty Error: unable to read resource: "/home/domainho/public_html/clients/templates/orderforms/cart/cartsummary.tpl"

Link to comment
Share on other sites



I'm not sure exactly what you have done but take a close look at the URL to your cart and the resource that's unable to be read.


URL: http://360domainhosting.com/cart.php?gid=1

Source: /home/domainho/public_html/clients/templates/orderforms/cart/cartsummary.tpl


The TPL file is located within a /clients/ while your WHMCS is installed on the root of your domain.


Can't say exactly how to fix but I hope I have helped somehow.


PS: take a look at this and secure your admin http://docs.whmcs.com/Further_Security_Steps

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated