ashok Posted May 15, 2013 Share Posted May 15, 2013 Hello, After upgrading from 5.2.2 to 5.2.4 the password reset link that is emailed is not working. After clicking the link, message is displayed about successful reset and password emailed, but neither the password is reset nor emailed. Thanks, Ashok 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted May 15, 2013 Share Posted May 15, 2013 Hi, We had the same problem a while ago, so I contacted the support. This was the answer I got. Hello, In WHMCS V5.2 the password reset process was changed so that rather than sending a password by email, users get to choose the specific password they want after clicking the link sent by email.So this sounds like it's probably just a case of pwreset.tpl and/or pwresetvalidation.tpl template files being out of date in your template folder. All you should need to do is update your pwresetvalidation,tpl and pwreset.tpl files from the latest version of WHMCS and replace it with your current files. After that has been completed, that should resolve the issue. If you have any further questions or concerns, just let us know. Regards, Don R. WHMCS Support Staff Member 0 Quote Link to comment Share on other sites More sharing options...
Deadlyhost Posted May 17, 2013 Share Posted May 17, 2013 well after that, password: ********* what i could do? 0 Quote Link to comment Share on other sites More sharing options...
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