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Having to reenter credit card info


scott_see

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I've had some hosting charges declined and the gateway log says

 

Response Code => 3

Response Subcode => 2

Response Reason Code => 33

Response Reason Text => Credit card number is required.

 

But there is a credit card on file and when I reenter the exact same card, it goes through just fine. I'm really hoping I won't have to reenter all my client's credit card info. Has anyone else run into this? Is there a fix for this?

 

Thanks,

 

Scott

http://www.hammock-hosting.com

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