indtg Posted August 27, 2007 Share Posted August 27, 2007 I just upgraded from 3.2.3 to 3.3.0. The upgrade went smooth without any issues however I now notice that I can't log into the admin area unless I have 'Keep me logged in until I logout' checked. I don't get an error, I just get redirected back to the admin login screen until I check that box and login again. I also noticed on the Clients Profile screen, when I attempt to use the Login as Client Quick Link, I get an email/password is incorrect error. Anyone else experiencing these errors? 0 Quote Link to comment Share on other sites More sharing options...
Joweb Posted August 27, 2007 Share Posted August 27, 2007 We have upgraded and all is working great. We do not have any of these issues. Have you edited the new admin/template/ homepage.tpl 0 Quote Link to comment Share on other sites More sharing options...
indtg Posted August 27, 2007 Author Share Posted August 27, 2007 No, I'm using the default templates--no files have been changed. We did install RVSiteBuilder and this login problem was noticed after that installation was completed. I seriously doubt that caused this issue. I'm going to create a new admin account and see if it has the same problem. EDIT: same issue with a new admin account. 0 Quote Link to comment Share on other sites More sharing options...
zigzam Posted August 27, 2007 Share Posted August 27, 2007 The login works fine for me. 0 Quote Link to comment Share on other sites More sharing options...
indtg Posted August 27, 2007 Author Share Posted August 27, 2007 Hmmm... Creating a support ticket with Matt. Thanks for your help guys! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 27, 2007 WHMCS CEO Share Posted August 27, 2007 That would be a PHP sessions issue - if you can login by ticking the remember me box then that's because it then switches to using cookies. I'll have a look for your ticket! Matt 0 Quote Link to comment Share on other sites More sharing options...
indtg Posted August 27, 2007 Author Share Posted August 27, 2007 Looks like its an issue writing the session info to the tmp directory. Finally found an error that I can troubleshoot from: Warning: session_start() [function.session-start]: open(/tmp/sess....., O_RDWR) Permission denied (13) My php.ini has ';session.save_path = /tmp'. I was under the impression that in cPanel 11, this is not suppose to be commented out. Can anyone confirm this? 0 Quote Link to comment Share on other sites More sharing options...
indtg Posted August 27, 2007 Author Share Posted August 27, 2007 Found a solution, albeit it took a little longer than expected. I had to uncomment the php.ini line for: session.save_path = /tmp It was not commented out in the php.ini backup I have so no idea how it was changed. (cPanel update?) I also had to clear out all the sessions in /tmp. 0 Quote Link to comment Share on other sites More sharing options...
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