shackle Posted August 23, 2007 Share Posted August 23, 2007 Is it possible to allow customer to type in caps or lowercase for the Captcha image? I'd like to give the ability to work both ways I've got many complaints about it. Thanks to whoever maybe able to help me. Link to comment Share on other sites More sharing options...
shackle Posted August 28, 2007 Author Share Posted August 28, 2007 Is this possible? If not can I at least make a customers input change to caps when they type in the input field? Link to comment Share on other sites More sharing options...
PPH Posted August 28, 2007 Share Posted August 28, 2007 I am not understanding the reasoning for this. Most users realize that the captcha is case sensitive as all that I recall coming across in other programs are also. Maybe add a reminder below the captcha that it is case sensitive? Link to comment Share on other sites More sharing options...
othellotech Posted August 29, 2007 Share Posted August 29, 2007 More and more I see captcha systems only showing CAPS now, I think systems people have realised that users can't tell the difference between c and C, w and W, v and V, z and Z etc, so simply always display caps, and "upper" the input before verification. IMHO this would improve the user experience is the captcha options in WHMCS had an additional "case-sensitive" switch Link to comment Share on other sites More sharing options...
brianr Posted August 29, 2007 Share Posted August 29, 2007 Gotta agree a change would be good for the user here... If someone's going to automate a CAPTCHA response the difference between a detecting a "c" and "C" might be significant, but if they're going through that trouble anyway you've likely got other issues. This would be one of those cases where the change to the backend code change is absolutely minimal (~15 characters tops, unless you want a admin toggle setting) and the benefit to the user experience is potentially significant. Link to comment Share on other sites More sharing options...
shackle Posted August 30, 2007 Author Share Posted August 30, 2007 I have to agree, most CAPTCHA systems I've worked with do not required text to be in caps. Most larger big name sites CAPTCHA's systems allow caps or lower case. If you ask me people are not use to having to put in caps imo. I've noticed people fail the CAPTCHA a few times while signing up (at my site), and for some reason it makes their account like 3-5 times too. This is a problem if you ask me. I've looked at the TPL files, and I can't seem to find anything on the CAPTCHA input for the registration, and domain search. If I could find the CAPTCHA input code this should work to solve my problem: <input type="text" name="name" onKeyUp="this.value=this.value.toUpperCase()" /> support.bebosoft.com/forum/viewtopic.php?t=1028&highlight=captcha That may solve the issue, but I'd much rather have the option to allow the customers to put in caps or lower case. Link to comment Share on other sites More sharing options...
othellotech Posted August 30, 2007 Share Posted August 30, 2007 I've noticed people fail the CAPTCHA a few times while signing up (at my site), and for some reason it makes their account like 3-5 times too. This is a problem if you ask me you should raise a ticket about that Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 30, 2007 WHMCS CEO Share Posted August 30, 2007 I've added this to the dev tracker: http://dev.whmcs.com/index.php?cmd=view&id=82 Link to comment Share on other sites More sharing options...
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