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[UNCONFIRMED] Product/Services drop down box empty after upgrade

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We recently upgraded one of our licenses from 4.0.5 to 5.1.5 and after completion we noticed that the drop down box for "Product/Service" on the "Product/Services" tab for all clients is simply empty.


In addition if you click on the "Upgrade/Downgrade" button the "New Product/Service" drop down is empty.


Please note that all products and plans are still listed under "Setup > Product/Services > Product Services")


Ticket #RQG-362234

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Something else to note is that our daily backup naming scheme was changed...


i.e. the files are normally in a similar format:






Today's backup was as follows:



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