theprimehost

Something else to note is that our daily backup naming scheme was changed... i.e. the files are normally in a similar format: user_dir_backup__20130321_xxxxxx.zip user_dir_backup__20130322_xxxxxx.zip user_dir_backup__20130323_xxxxxx.zip Today's backup was as follows: _backup_20130324_xxxxxx.zip

Oops - that should read "we upgraded from 5.0.4 to 5.1.5"

Hello, We recently upgraded one of our licenses from 4.0.5 to 5.1.5 and after completion we noticed that the drop down box for "Product/Service" on the "Product/Services" tab for all clients is simply empty. In addition if you click on the "Upgrade/Downgrade" button the "New Product/Service" drop down is empty. Please note that all products and plans are still listed under "Setup > Product/Services > Product Services") Ticket #RQG-362234

Same with us and waiting 24 hours in between support replies is not cutting it. We have over 100 licenses with WHMCS and need this resolved.

The patched version? I tried updating from patched 5.0.4 to 5.1.5 and then 5.22. Both resulted in an odd redirection issue when I tried to login to the admin area (redirected to the general WHM area where you can login or purchase new services).

I updated my ticket over 24 hours ago and no response. I even opened a new one in case my responding to my original un-responded to ticket set it further back in the queue. I guess they're getting slammed with issues right now. Sure would be nice to process new CC orders.

We're having the same exact error. Authorize.net?