[UNCONFIRMED] Product/Services drop down box empty after upgrade

[theprimehost]

Hello,

We recently upgraded one of our licenses from 4.0.5 to 5.1.5 and after completion we noticed that the drop down box for "Product/Service" on the "Product/Services" tab for all clients is simply empty.

 

In addition if you click on the "Upgrade/Downgrade" button the "New Product/Service" drop down is empty.

 

Please note that all products and plans are still listed under "Setup > Product/Services > Product Services")

 

Ticket #RQG-362234

[theprimehost]

Oops - that should read "we upgraded from 5.0.4 to 5.1.5"

[theprimehost]

Something else to note is that our daily backup naming scheme was changed...

 

i.e. the files are normally in a similar format:

 

user_dir_backup__20130321_xxxxxx.zip

user_dir_backup__20130322_xxxxxx.zip

user_dir_backup__20130323_xxxxxx.zip

 

Today's backup was as follows:

 

_backup_20130324_xxxxxx.zip