lance Posted March 18, 2013 Share Posted March 18, 2013 Since upgrading to 5.1.5 our captcha has stopped working, whatever anyone adds to the text box it says its incorrect. The characters you entered didn't match the image shown. Please try again. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted March 18, 2013 Share Posted March 18, 2013 Since upgrading to 5.1.5 our captcha has stopped working, whatever anyone adds to the text box it says its incorrect. The characters you entered didn't match the image shown. Please try again. check your reCAPTCHA setting as we have no issues with 5.1.5 0 Quote Link to comment Share on other sites More sharing options...
lance Posted March 18, 2013 Author Share Posted March 18, 2013 Theres no real settings to check.... apart from on.... which it is as it shows on the site.... the google one works if we select that.. as people ar unable to order anything we have had to turn it off. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted March 18, 2013 Share Posted March 18, 2013 Theres no real settings to check.... apart from on.... which it is as it shows on the site.... the google one works if we select that.. as people ar unable to order anything we have had to turn it off. check the setting from the captcha website to make sure you have the correct keys 0 Quote Link to comment Share on other sites More sharing options...
lance Posted March 18, 2013 Author Share Posted March 18, 2013 the google one (that needs the keys) works fine, the built in whmcs one does not need any leys.... its the built in whmcs one thats not working 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted March 19, 2013 WHMCS CEO Share Posted March 19, 2013 Hi Lance, This isn't an issue we're aware of so please open a ticket. Matt 0 Quote Link to comment Share on other sites More sharing options...
lance Posted March 19, 2013 Author Share Posted March 19, 2013 Hi Matt, Ticket now created - Ticket Created #XWY-165501 Regards Lance 0 Quote Link to comment Share on other sites More sharing options...
lance Posted March 22, 2013 Author Share Posted March 22, 2013 resolved..... we had added a line to our config file to stop the invalid token issue (as advised on the forum), this broke the captcha... not a fault.. thanks support for spotting that. 0 Quote Link to comment Share on other sites More sharing options...
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