Recommended cheap SSL reseller that allows direct debit by credit card ?

[epretorious]

yes i resell SSL certs from gogetssl. when i have needed their assistance i have got fast support from them.

 

Hm. I've signed-up for a reseller account twice in the past four days and haven't received a reply yet.

 

That's a bit disappointing.

Edited January 13, 2014 by epretorious

[Alex - Arvixe]

Hm. I've signed-up for a reseller account twice in the past four days and haven't received a reply yet.

 

That's a bit disappointing.

 

Certainly not a good first impression.

 

Have you tried phoning them to see if any issues arose with your application (Or maybe just to speed things up!) .

[easyhosting]

Hm. I've signed-up for a reseller account twice in the past four days and haven't received a reply yet.

 

That's a bit disappointing.

 

Strange. I have always had great fast support from them.

 

As Alex says , mayby an issue with your application, so try giving them a call

[epretorious]

Hm. I've signed-up for a reseller account twice in the past four days and haven't received a reply yet.

 

That's a bit disappointing.

 

Certainly not a good first impression.

 

Have you tried phoning them to see if any issues arose with your application (Or maybe just to speed things up!) .

 

Strange. I have always had great fast support from them.

 

As Alex says , mayby an issue with your application, so try giving them a call

 

I received my account information Monday morning.

 

AFAICT, the Sales department works Monday thru Friday. The Tech Support department, however, seems to be available "after hours".

[epretorious]

Not at all what I would consider a professional presence.

 

yes i resell SSL certs from gogetssl. when i have needed their assistance i have got fast support from them.

 

Certainly not a good first impression.

 

Strange. I have always had great fast support from them.

 

So far, I've got to say that GoGetSSL.com has provided AWFUL support! e.g., When I have informed them of material omissions/errors in their site, this is what they had to say about it:

 

maybe you can find another SSL reseller? We have 25,000 resellers and you are the only who send us so many claims how our website is working. We have 150,000 happy customers and none send us questions like why we are not listed Godaddy in main menu etc...

 

Its not listed in main menu, as we don't want to push that products. If you don't like how our website is organized, working, our principals, than please use another SSL providers.

 

We provide best prices, reseller modules, API integration and much more other things, if you can't just use it like it is, then we are not suitable for your business.

 

Sending more tickets regarding how our website is organized with High/Medium/Critical priorities may suspend your account.

[easyhosting]

How can it be awful support. If you constantly put down any companies website that you are associated with then i can say all of them would tell you to find another supplier. You chose them as a supplier for your business and then go about pulling them to bits, so no wonder they told to find another supplier.

[epretorious]

How can it be awful support. If you constantly put down any companies website that you are associated with then i can say all of them would tell you to find another supplier. You chose them as a supplier for your business and then go about pulling them to bits, so no wonder they told to find another supplier.

 

Whoa there, easyhosting! Who said that I "[went] about pulling them to bits"? I think that you're making some awfully big assumptions here!

 

I was quite unambiguous when I said that...

 

...I have informed them of material omissions/errors in their site...

i.e., I was only reporting material errors that affected the accuracy+completeness of the information. I never criticized them of having terrible spelling, horrible grammar, or any other such thing (because that is patently immaterial). e.g., The missing GoDaddy pricing information [that Max referred to] made it impossible to find enter information for products advertised on their site [and, therefore, I could not advertise the GoDaddy SSL certificates on our site].

 

Either way: Their threat...

 

Sending more tickets regarding how our website is organized with High/Medium/Critical priorities may suspend your account.

...is pure cowardice and bad customer service. Period.

 

Since Max's outburst, I've softened my tone and taken a more Socratic Method to see if I can't salvage this relationship.

 

Only time will tell...

Edited February 3, 2014 by epretorious

[RickyB]

Thank for the hint... i need to secure my domain i will take a look on all these website, for now GoGetSSL.com look really good

[easyhosting]

Whoa there, easyhosting! Who said that I "[went] about pulling them to bits"? I think that you're making some awfully big assumptions here!

 

I was quite unambiguous when I said that...

 

 

i.e., I was only reporting material errors that affected the accuracy+completeness of the information. I never criticized them of having terrible spelling, horrible grammar, or any other such thing (because that is patently immaterial). e.g., The missing GoDaddy pricing information [that Max referred to] made it impossible to find enter information for products advertised on their site [and, therefore, I could not advertise the GoDaddy SSL certificates on our site].

 

Either way: Their threat...

 

 

...is pure cowardice and bad customer service. Period.

 

Since Max's outburst, I've softened my tone and taken a more Socratic Method to see if I can't salvage this relationship.

 

Only time will tell...

 

just to quote what you placed in your post

 

Originally Posted by Max Donelli - Support Manager

 

maybe you can find another SSL reseller? We have 25,000 resellers and you are the only who send us so many claims how our website is working. We have 150,000 happy customers and none send us questions like why we are not listed Godaddy in main menu etc...

 

Its not listed in main menu, as we don't want to push that products. If you don't like how our website is organized, working, our principals, than please use another SSL providers.

 

We provide best prices, reseller modules, API integration and much more other things, if you can't just use it like it is, then we are not suitable for your business.

 

Sending more tickets regarding how our website is organized with High/Medium/Critical priorities may suspend your account.

 

 

i highlighted the point that seems to imply you complained many times to them about their website, so yes if you are doing this then they do have a right to ask you or tell you to find another provider.

 

now to quote the PM you sent me

 

One more thought, easyhosting: I challenge you to walk into any major retailer here in the United States and tell them that the service and/or product that you just bought is factually incorrect and/or inaccurate.

 

 

• 99.9% of the time, they'll apologize; offer to fix it; explain that there's nothing that they can do, and/or; offer to refund your money.
  
• The other 0.10% of the time, they'll take it personally and threaten to ban you from their store.
  

 

If you can find a succesful company with a worse response ratio (i.e., 99.9:0.10), I'll buy you lunch. Hell, go ahead and critique our site. If I can't handle any factually correct feedback, I'll buy your dinner!

 

Get it?

 

Eric Pretorious

Rocket-Powered.com

 

walking into a physical store is a different scenario than constantly criticising a companies website

[epretorious]

walking into a physical store is a different scenario than constantly criticising a companies website

 

I don't know what you mean by "constantly criticising [GoGetSSL's] website", easyhosting. I've opened four tickets about the accuracy+completeness of the information contained on the GoGetSSL.com site but I've never criticized their site. (FWIW: It is a very nice looking and easy-to-use site [iMHO].)

 

Anyhow, I apologize for hurting your feelings.