Jinxey Posted August 18, 2007 Share Posted August 18, 2007 Hi there, Just a quick question, Im new to WHMCS and I am only just getting to grips with it. When an order has been completed its still showing them as pending in the "Pending order" list. Yet when i click to change the status to active they are set to active? So why are they saying pending.. payment has been recieved and the account has been set up Thanks 0 Quote Link to comment Share on other sites More sharing options...
stormrider Posted August 18, 2007 Share Posted August 18, 2007 Jinxey, Well, i usually setup the account accepting the order ( and marking the option create account on server and send welcome e-mail ). How are you creating the account? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 18, 2007 WHMCS CEO Share Posted August 18, 2007 An order stays as pending so that you can see new orders when you login. You just have to click the button to set the order active - even if the items in the order are all already active. Matt 0 Quote Link to comment Share on other sites More sharing options...
Jinxey Posted August 18, 2007 Author Share Posted August 18, 2007 Ah i see now, I have to click accept order and then it moves to active, thats great thanks for the help 0 Quote Link to comment Share on other sites More sharing options...
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