thehostinghut Posted August 17, 2007 Share Posted August 17, 2007 Ok.. First thing I am gong to say is that I DID put in a support ticket about this and though Matt tried he was not able to point me in the direction to fix this. So I am testing Google Checkout via SandBox. I can go completly through the checkout process and when it give you the option to return to my site... Sends you to the invoice page... It does not mark the invoice paid. It keeps it unpaid. No errors in google checkout. The gateway logs show success but there is nothing in the box about the transaction. So the sale is not getting passed back. If anyone has had this problem can you inform me how you fixed it? 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 17, 2007 Author Share Posted August 17, 2007 Oh yea I am not running PHPSuexec 0 Quote Link to comment Share on other sites More sharing options...
rlhenson Posted August 17, 2007 Share Posted August 17, 2007 I am having the same problem but with PayPal. 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 18, 2007 Author Share Posted August 18, 2007 Should I re upload the files? There has got to be a reason for this. 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 18, 2007 Author Share Posted August 18, 2007 Well I re-uploaded files just for the fact that I was not at the latest version. I was at 3.2.1. Still no good. 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 18, 2007 Author Share Posted August 18, 2007 I even went as far as to not disable any php functions. No good. 0 Quote Link to comment Share on other sites More sharing options...
dkhosting.co.uk Posted August 18, 2007 Share Posted August 18, 2007 I am also having the same problem, everything we have setup correctly and yet it doesn't mark it as paid (UK google checkout) 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted August 22, 2007 Share Posted August 22, 2007 We are having the problem but use phpsuexec I am wondering if it possible that phpsuexec is not the problem and maybe google have slightly altered something? Can anyone who is receiving callbacks please post here so we can guage if it is still working for anyone? Thanks Paul 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 22, 2007 Author Share Posted August 22, 2007 They say it will not work with PHPSuexec. Matt told me his worked with sandbox checkout. Mine is not working with SandBox checkout. So go figure. Kinda frustrating. Then support stops on the issue. It was pretty much if phpsuexec is not on the server and it does not work I don't know what to tell ya. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 22, 2007 WHMCS CEO Share Posted August 22, 2007 I'll run another test from our dev system to check it works and update here. Matt 0 Quote Link to comment Share on other sites More sharing options...
Vectoral Posted August 22, 2007 Share Posted August 22, 2007 Mine isn't working too 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 23, 2007 WHMCS CEO Share Posted August 23, 2007 Okay, tested it, and you're all right - it doesn't even work here! So why didn't anyone say anything! I've now got it working again using their latest documentation. Just open a ticket to request the files and I'll send them over. Matt 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 23, 2007 Author Share Posted August 23, 2007 I did say something Anywho I think I have a ticket open about it. If I can find the emails I will respond back. Thanks Matt!!! 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted August 23, 2007 Share Posted August 23, 2007 I did say something Anywho I think I have a ticket open about it. If I can find the emails I will respond back. Thanks Matt!!! Doesn't matter about the ifs and whens. Matt is aware and has a fix Does the fix work on phpsuexec powered php too? 0 Quote Link to comment Share on other sites More sharing options...
brianr Posted August 24, 2007 Share Posted August 24, 2007 I guess that explains why I could never get it working on my trial. 0 Quote Link to comment Share on other sites More sharing options...
bendobson Posted August 24, 2007 Share Posted August 24, 2007 I got a error from google here: 24 Aug 2007 07:53:00 BST Error 812408616163975 We encountered an error trying to access your server at http s://xxx.xxx.xxx/whmcs/modules/gateways/callback/googlecheckout.php; the error we got is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target Anyone shead some light on it? Regards Ben 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 24, 2007 WHMCS CEO Share Posted August 24, 2007 This error means your SSL certificate is invalid. If you believe it is, then normally a reinstall of the certificate solves issues like this. Matt 0 Quote Link to comment Share on other sites More sharing options...
bendobson Posted August 24, 2007 Share Posted August 24, 2007 Thanks matt, odd because all browsers say its ok will look into it now Regards Ben 0 Quote Link to comment Share on other sites More sharing options...
bendobson Posted August 24, 2007 Share Posted August 24, 2007 Still the same, reinstalled too cert does seem ok tho, odd one will have to look about for a answer If anyone else had this prob could you let us know Ben 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted August 24, 2007 Share Posted August 24, 2007 I have updated the google checkout files on our server which uses phpsuexec Will let you know next time we have a google checkout payment Paul 0 Quote Link to comment Share on other sites More sharing options...
brianr Posted August 24, 2007 Share Posted August 24, 2007 bendobson, Check out this page @ google: http://checkout.google.com/support/sell/bin/answer.py?hl=en&answer=57856 Also, I looked at your site in your sig - your www address tried to go into SSL with a certificate for secure.xxx.xxx and threw a browser error. If you gave google your www address to callback this could be part of the problem. The other thing is that I don't see your certificate provider in the accepted list (above) from Google, so that may be an issue as well. 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 24, 2007 Author Share Posted August 24, 2007 Ok I just got back to this to try it. At first I did not think it worked. Because when it sent me back to the invoice it said "unpaid" but when I looked at everything else it said paid. So in short it sent everything back at worked fine. I am going to test another order to see if the "return to merchant" this will come back as the invoice being paid. I will update on the results. Thanks Matt for fixing this!!! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 24, 2007 WHMCS CEO Share Posted August 24, 2007 It won't show as paid by the time you click return to merchant. Google takes around 2-3 minutes to clear the payment and send the callback saying it succeeded so it will always show unpaid for a few minutes after payment. Matt 0 Quote Link to comment Share on other sites More sharing options...
brianr Posted August 24, 2007 Share Posted August 24, 2007 It won't show as paid by the time you click return to merchant. Google takes around 2-3 minutes to clear the payment and send the callback saying it succeeded so it will always show unpaid for a few minutes after payment. Matt Quick Q: Would it be a good idea to display a message for those Checkout payments to inform customers posting isn't immediate? 0 Quote Link to comment Share on other sites More sharing options...
thehostinghut Posted August 24, 2007 Author Share Posted August 24, 2007 So it did that again. Sent me back to the invoice... It said unpaid. So I went to the admin area and it said the invoice was unpaid. So I went back to the invoice page it sends you to after checkout and clicked on return to client area. At that point everything was marked paid. I am not sure if that made this complete or not. This was a few minute process getting back to the client area so I am not sure that it is me not waiting long enough. I will try again to see if that is the case or not. 0 Quote Link to comment Share on other sites More sharing options...
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