earthgirlllc Posted January 21, 2013 Share Posted January 21, 2013 Would someone please clarify if we're doing something wrong here? - Client has a credit and wants a refund - We go in & refund through the gateway - Refund processes - Credit remains - why? Do we need to manually refund the credit each time? This seems like something the system should do. We can't leave the credit to apply to a future invoice because all clients are setup with subscription payment plans via 2CO or PayPal so the payment will come in, same amount, every month based on that. This leaves a credit sitting. I don't see anyone else with this problem, so think perhaps we're doing it wrong? Thanks for any input! Amber 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 22, 2013 Share Posted January 22, 2013 Hello Amber, Can you elaborate on something? Are you providing any credits through WHMCS itself, or through the gateways login (outside of WHMCS)? 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.