mikelegg Posted January 10, 2013 Share Posted January 10, 2013 I recently moved my Plesk installation to a new server and find that I can no longer create hosting accounts on Plesk 11 Windows servers. The process runs for about 10 minutes and then returns the error - "CURL Error: 56 - Recv failure: Connection reset by peer" I've added the new server's IP in the "IP access restriction management" section of Plesk, other than that nothing has changed on the Plesk server. Port 8443 is open for both incoming and outgoing tcp traffic on the WHMCS server. Does anyone have any suggestions as to what the problem could be? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 10, 2013 Share Posted January 10, 2013 By default Plesk 10 performs a forced restart of apache when an account is created or suspended which causes WHMCS to lose connection to the server, and if your WHMCS is on the same server, you will also lose connection to WHMCS at the same time. In order to resolve this please refer to the following knowledgebase article for instructions on configuring Plesk 10 to perform a graceful restart instead: http://kb.parallels.com/en/112020 0 Quote Link to comment Share on other sites More sharing options...
mikelegg Posted January 11, 2013 Author Share Posted January 11, 2013 Thanks Chris WHMCS and Plesk are not on the same same server. It's a Windows Plesk server, so does the same thing apply to IIS? I don't think the problem is with the Plesk server because everything was working fine until we moved WHMCS to a new server. 0 Quote Link to comment Share on other sites More sharing options...
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