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cPanel login welcome email does not sent.


tabliz

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Hi,

 

I've a problem with the auto setup upon first payment option. It seems like all the rest of emails including registration and invoice, etc. are sent but not the cpanel login welcome email.

 

The email template is not disabled.

 

I tested with both manually create order then mark as paid and attempt payment method via paypal.

 

Any ideas?

 

Thanks.

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Hello,

 

Is the account created on the server? If not then it would suggest an error on the information set under setup > servers or the Plan names don't match under setup > products/services > edit product > modules tab.

 

What's listed under the activity log (utilities > logs > activity log)

 

Jack

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