lahatte Posted January 2, 2013 Share Posted January 2, 2013 it is displaying error message: Fatal error: The encoded file /home/thing/public_html/whmcs/modules/addons/wordpressmu/hooks.php requires a license file. The license file /home/thing/public_html/whmcs/wordpressmu-license.txt has expired. in Unknown on line 0 It was suppose to run a cron job last night and collect client payments but it did not run! We've been using WHMCS for a year with no problems and suddenly it quit working. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 2, 2013 Share Posted January 2, 2013 Hello, It appears your wordpressmu commercial addon is having license issues - I recommend contacting the vendor of this addon for assistance. You can contact them here: http://premium.wpmudev.org/project/whmcs-wordpress-integration/ 0 Quote Link to comment Share on other sites More sharing options...
lahatte Posted January 2, 2013 Author Share Posted January 2, 2013 But i deleted that plugin, it shouldn't be causing this... I had to rename the file to get it to load.. but now how do i get the missed cron jobs to run? or will it auto catch up? So if it didnt run the last two nights, will it run those payments tonight? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 2, 2013 Share Posted January 2, 2013 Hello, We would need to log in to see where else it's being called - If you still need assistance, please submit a ticket at whmcs.com/get-support Regarding the cronjob, it will run again at your specified time and invoice any invoices that were missed/are due 0 Quote Link to comment Share on other sites More sharing options...
lahatte Posted January 2, 2013 Author Share Posted January 2, 2013 I submitted a support ticket. WHMCS now will load, however I wanted to update WHMCS to make sure I wasnt vulnerable and was hacked or something, but when I tried to update, it doesn't have a login for me! Apparently since I bought WHMCS through Servint (my server company) and not directly through the WHMCS site, I dont have a login to get files in order to update my installation! And Servint said they can't help me since they have a contract with WHMCS that they will only install/uninstall WHMCS and that's it... So I'm caught in a catch 22 of sorts.. How can I update my WHMCS?? WHMCS should offer an affiliate program of sorts where these server companies can collect a small monthly fee to offer 100% support for WHMCS issues like this! I would happily pay it since I don't have the time to run a business and do techy stuff like I used to... 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted January 3, 2013 Share Posted January 3, 2013 Lahatte, I've sent you a PM. I'm sorry you're having trouble, I hope to get this resolved for you shortly. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted January 4, 2013 Share Posted January 4, 2013 If you've definitely deleted the module, check your hooks, templates and cron jobs 0 Quote Link to comment Share on other sites More sharing options...
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