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Applied credit is NOT marked as payment


netwood

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If an invoice is paid with available credit, it's not marked as a payment. It only cancels the amount on the invoice.

So when you view the client statement, the applied credit is not listed, showing the wrong balance.

 

Is there a way to make applied credits work as a regular transaction so it shows up as a payment?

After all, it is a monetary transaction.

 

//jonas

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Even though I love to RTFM, I did not study it enough this time.

Here it is, right in front of my eyes:

<snip>

See Adding a Manual Transaction above for if you are adding a payment that doesn't relate to any specific invoice and want to add it to the users credit balance so it can be used to pay invoices.

 

Alternatively, to add a credit without any payment, you would follow the steps below:

</snip>

 

Apparently I have added pre-payments wrong all along.

 

//jonas

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