disenioweb Posted August 7, 2007 Share Posted August 7, 2007 Like in previous versions, i want the option to allow or not allow the customers if they can log into the system.....now they can always log into the system....iit is fine a lot of times, but sometimes we need to disallow the access to the client area...... Thanks 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted August 7, 2007 Share Posted August 7, 2007 Yes, when it was being discussed we expressed concern that there should be 3 levels of clients if the inactive ones were not allowed to log in There should be a level that prevents users logging in. We have a couple customers that we definately don't want them to have any form of access, but can't delete the account to have a record for their accounts. 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted August 7, 2007 Share Posted August 7, 2007 Yes, when it was being discussed we expressed concern that there should be 3 levels of clients if the inactive ones were not allowed to log in There should be a level that prevents users logging in. We have a couple customers that we definately don't want them to have any form of access, but can't delete the account to have a record for their accounts. Hey, I agree with having users not being able to login as inactive. I know I would like to keep their personal account information, invoice history, email history and product history on file even after they have left me. What I have to do is export them from the MySQL database and insert into the Microsoft Access database I have setup, but that is always a pain in the but. From, Adam 0 Quote Link to comment Share on other sites More sharing options...
ukicnet Posted August 8, 2007 Share Posted August 8, 2007 Why not just change the password for the client area 0 Quote Link to comment Share on other sites More sharing options...
vT16 Posted August 8, 2007 Share Posted August 8, 2007 Sorry for asking, But what is actually the point in "denying" inavtive users in logging in to Client Area? Thanks Freddy, 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted August 8, 2007 Share Posted August 8, 2007 Why not just change the password for the client area I just had the joy of editing around 20 inactive clients password and the email address so they can't apply for a forgotten password. Just glad it wasn't more. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted August 8, 2007 Share Posted August 8, 2007 Sorry for asking, But what is actually the point in "denying" inavtive users in logging in to Client Area? Thanks Freddy, We have a pair of clients that left due to the misguidance of another web host/designer. Their designer was given access to the customers billing area along with their hosting account. We consider the other designer host hostile due to several comments made along with going into areas she didn't need to be. Also we have a few fraud orders that were made that are set to inactive. We definately wouldn't want them logging in. Now, on the other side of the coin, we need a few inactive clients to be able to login should they decide to have a website again. 0 Quote Link to comment Share on other sites More sharing options...
vT16 Posted August 8, 2007 Share Posted August 8, 2007 Ahh, Thanks for clearing up 0 Quote Link to comment Share on other sites More sharing options...
trine Posted August 8, 2007 Share Posted August 8, 2007 I'm going to chime in here and remind you of a feature request that would allow for more definitions, rather than active/inactive... Many WHMCS users may want to allow or disallow logins for different reasons. Expanding on the customer status, would allow each host to do as they see fit. This is what I would like to see: Pending - pending activation Active - active, current, good standing Inactive - on hold (customer still able to login) Canceled - terminated, closed (customer not able to login, after 12 mo. inactivity (admin defined)) Banned - blacklisted, never reopen The discussion was here: http://www.whmcs.com/forums/viewtopic.php?t=4019&postdays=0&postorder=asc&highlight=terminated&start=15 0 Quote Link to comment Share on other sites More sharing options...
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