Koinonos Posted August 23, 2012 Share Posted August 23, 2012 When clicking on View Cart in the client area I get a blank white page. I have turned error messages on, but no error message is displayed. I've checked configuration.php paths are ok. I've checked for carriage returns and spaces outside <?php and ?> tags. See this page for the problem: https://clients.koinonos.info/cart.php?a=view I don't use any add ons. I do have a custom theme, but I get the same problem when I use the provided themes. I recently updated to 5.1.2 (in July I think). I don't know the version number I was on before. My original install was in August 2010. I believe the problem has occurred since upgrading. I do not have the previous version to revert to. I get the licence from my hosting company UK2.net and can only have one install at a time so cannot redownload the software to try the update again. Any suggestions please? 0 Quote Link to comment Share on other sites More sharing options...
bear Posted August 23, 2012 Share Posted August 23, 2012 When I visit with Opera, I get this: The server was unable to send acceptable dataYou tried to access the address https://clients.koinonos.info/cart.php?a=view, which is currently unavailable. Please make sure that the web address (URL) is correctly spelled and punctuated, then try reloading the page. That implies the page may be corrupted? 0 Quote Link to comment Share on other sites More sharing options...
Koinonos Posted August 23, 2012 Author Share Posted August 23, 2012 Hi - thanks for that. Where can I get a new copy of cart.php from to compare, noting my previous comments? 0 Quote Link to comment Share on other sites More sharing options...
Digitalisland Posted September 4, 2012 Share Posted September 4, 2012 I did the same update to 5.1.2 and same issue when I try update the cart or url/cart.php?a=view did you find the copy of cart.php? 0 Quote Link to comment Share on other sites More sharing options...
Koinonos Posted September 4, 2012 Author Share Posted September 4, 2012 I did the same update to 5.1.2 and same issue when I try update the cart or url/cart.php?a=view did you find the copy of cart.php? Hi. No, not had any further help on this one and not been able to find a cart.php I'm considering alternative products. 0 Quote Link to comment Share on other sites More sharing options...
Digitalisland Posted September 5, 2012 Share Posted September 5, 2012 Koinonos, I already fixed the issue by raising a ticket and support staff fixed for me, seams that one file was corrupted then they re-uploaded the paypal.php file into the /modules/gateways directory and now is working fine. Follow the steps listed here http://docs.whmcs.com/Blank_Pages and if does not work raise a ticket. Can not left mention that I had an Amazing support experience. 0 Quote Link to comment Share on other sites More sharing options...
Koinonos Posted September 12, 2012 Author Share Posted September 12, 2012 I got a fresh copy of the software from my hosting company and uploaded that. Cleared the problem. 0 Quote Link to comment Share on other sites More sharing options...
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