mrprez Posted August 2, 2007 Share Posted August 2, 2007 Regardless of the Payment Method set in the customers file, when an invoice is sent it always says PayPal Invoices. I have checked on both areas and they both say Credit Card. John Link to comment Share on other sites More sharing options...
mrprez Posted August 3, 2007 Author Share Posted August 3, 2007 Is this a known issue or something? Or is it a configuration issue on my end? Link to comment Share on other sites More sharing options...
CSNM-Carl Posted August 3, 2007 Share Posted August 3, 2007 I can also confirm this is happening. Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 3, 2007 WHMCS CEO Share Posted August 3, 2007 Where does it always say "PayPal Invoices"? Link to comment Share on other sites More sharing options...
CSNM-Carl Posted August 3, 2007 Share Posted August 3, 2007 In the top right hand corner of the invoice on the drop down menu. Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 3, 2007 WHMCS CEO Share Posted August 3, 2007 Is the payment method the user is using set to "Show on Order Form"? Link to comment Share on other sites More sharing options...
CSNM-Carl Posted August 3, 2007 Share Posted August 3, 2007 Is the payment method the user is using set to "Show on Order Form"? Yes it is. Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 3, 2007 WHMCS CEO Share Posted August 3, 2007 Open a ticket then with login details so I can take a look. Link to comment Share on other sites More sharing options...
CSNM-Carl Posted August 3, 2007 Share Posted August 3, 2007 Open a ticket then with login details so I can take a look. Ok, will do in the morning. Thank you Link to comment Share on other sites More sharing options...
mrprez Posted August 3, 2007 Author Share Posted August 3, 2007 Where is this set at? I can open a ticket right away. I am talking about on the PDF invoice: Dear Jane Empson, This is a notice that an invoice has been generated on 07/07/2007. Your payment method is: PayPal Invoices Invoice #129046 Amount Due: $12.95 USD Due Date: 07/10/2007 This always says PayPal Invoices. John Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 3, 2007 WHMCS CEO Share Posted August 3, 2007 Unless you hard coded it into your email template then it's a merge field and should show the correct gateway. Try sending the invoice created email from the main tab when viewing the invoice to confirm its wrong. Link to comment Share on other sites More sharing options...
mrprez Posted August 3, 2007 Author Share Posted August 3, 2007 Not sure why, but for some reason the newly created invoices are now correct. Must be some bad mojo. John Link to comment Share on other sites More sharing options...
Recommended Posts