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The Vendor or VendorName value is required


snake

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We are having *some* clients getting this error when they login to make payment.

StatusDetail => 3034 : The Vendor or VendorName value is required.

 

We only have 1 gateway enabled "sagepay repeat payments" and the The vendor name is of course filled in otherwise no-one would be able to make payments.

 

I don't know if this is related, but we recently switched from "sagepay" to "sagepay repeat payments" so that we could have automatic billing, and during this switch it said it had set this as the new default for all existing customers. So perhaps it did not do this and some customers are still pointing at the old gateway which is now disabled ? But I cannot see any way to check this as it does say anywhere in the customers settings what gateway they are using.

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