Adds Posted July 28, 2012 Share Posted July 28, 2012 Hi all, Is anyone able to help me to resolve an issue for some reason by WHMCS billing system is not generating invoices to customer for new orders or for customers I all ready have. I'm also unable to generate invoices? I have completed a re install and it's still not working? Version 5.1.2 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted July 28, 2012 Share Posted July 28, 2012 Are there any error messages in your activity log? What happens when you try creating an invoice? 0 Quote Link to comment Share on other sites More sharing options...
Adds Posted July 29, 2012 Author Share Posted July 29, 2012 Are there any error messages in your activity log? What happens when you try creating an invoice? Thanks for your reply, with regards to an error log where do I find that? When an order is placed no invoices are created (Yes I do have that option ticked) also the system is not generating an invoices for any payments due. If I run Generate Due Invoices i get Invoice Generation Complete no: of invoices created but there not showing in the unpaid invoice section under billing or in my clients area? 0 Quote Link to comment Share on other sites More sharing options...
Adds Posted July 29, 2012 Author Share Posted July 29, 2012 Are there any error messages in your activity log? What happens when you try creating an invoice? Also when I try to complete an order as a customer I can get to the final stage, go to the checkout and it comes back with Invalid Invoice ID? 0 Quote Link to comment Share on other sites More sharing options...
Adds Posted July 29, 2012 Author Share Posted July 29, 2012 Anyone else got any ideas on what the problem can be and how to fix it? 0 Quote Link to comment Share on other sites More sharing options...
Raven Posted July 29, 2012 Share Posted July 29, 2012 I had a similar problem. Try it again but first goto Setup> General settings> Invoices and de-select PDF invoices. Then try again if it works i had to replace the pdfinvoice.php file with another copy 0 Quote Link to comment Share on other sites More sharing options...
Adds Posted July 30, 2012 Author Share Posted July 30, 2012 I had a similar problem. Try it again but first goto Setup> General settings> Invoices and de-select PDF invoices. Then try again if it works i had to replace the pdfinvoice.php file with another copy Un ticked the PDF invoices option and it's still not working? 0 Quote Link to comment Share on other sites More sharing options...
rlshosting Posted July 31, 2012 Share Posted July 31, 2012 Tick it again after you unticked it? 0 Quote Link to comment Share on other sites More sharing options...
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