Captcha

[Nexxterra]

I need to shut off the captcha off for domain lookups as it aggravates the hell out of the clients, however, I am getting 5 or so support ticket spam each day when it is off.

Please tell me how I can have it on in one and not in the other. I can not just remove it from the template as the script still expects it to be there and awaits input... I can not change anything as it is encoded.

Any idea how to do this?

[easyhosting]

explain to your clients why its their

[Nexxterra]

That is impossible, one of the first things a person does on my site is search for a domain name, therefore, I need this to be easy and simple as every top hosting company out there does not require a secret hard to read code before proceeding with a company they know nothing about.

I also fail to see the need tor this on the domain look up.

I do however get sick and tired of dropping everything to answer a support ticket that is nothing other than spam.

So in short, need it for support ticket do not need it where it will cause someone to hit the back button and find another site to host with.

[jclarke]

Make the following changes to disable captcha for the domain checker.

 

Edit both homepage.tpl and domainchecker.tpl

 

delete:

       {if $capatacha}
       <div class="captchainput" align="center">
           <p>{$LANG.captchaverify}</p>
           {if $capatacha eq "recaptcha"}
           <p>{$recapatchahtml}</p>
           {else}
           <p><img src="includes/verifyimage.php" align="middle" /> <input type="text" name="code" class="input-small" maxlength="5" /></p>
           {/if}
       </div>
       {/if}

 

replace it with:

<input type="hidden" name="direct" value="true">

[Nexxterra]

Will try this on Monday, if it works, I will tell the moderator to move to tips and tricks as it would be very useful

Thanks

[Nexxterra]

This works well, however, if you use the WHMCS integration code for domain lookups on your site you need to add this line for it to work properly when doing lookups from that page

<input type="hidden" name="direct" value="true">

 

Can a moderator move this to "tips and tricks"

[HawtDogFlvrwtr]

If this is still an issue, We have developed an addon that leverages AKISMET spam detection with the WHMCS ticketing system. If you're interested in being one of the 10 beta testers, please respond to this thread.

 

http://forum.whmcs.com/showthread.php?53118-WHMCS-Ticket-Spam-Control-*AKISMET*-%28Need-Beta-Testers%29