xeqution Posted July 29, 2007 Share Posted July 29, 2007 Hello, For the past few days I have been noticing some very weird stuff, when registering a domain & it's automatically processed instead of registering the domain name for 1 year, it "renews" the domain name for 2 years, taking out 2 times the amount of money from our enom account balance. It's suppose to register the domain name for 1 year, not two - anyone had a similar problem or anyone know howto fix this ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 29, 2007 WHMCS CEO Share Posted July 29, 2007 So you have automatic domain registration enabled and it is registering and then renewing the domain? Are you manually registering the domain before the customer has paid the invoice for it? Matt 0 Quote Link to comment Share on other sites More sharing options...
bigyin Posted July 29, 2007 Share Posted July 29, 2007 If you try to register a domain manually with enom, you'll notice that the "number of years" defaults to 2 for all domain types. When registering manually I have to change this to 1 if I only want 1 year. 0 Quote Link to comment Share on other sites More sharing options...
xeqution Posted August 3, 2007 Author Share Posted August 3, 2007 So you have automatic domain registration enabled and it is registering and then renewing the domain? Are you manually registering the domain before the customer has paid the invoice for it? Type Qty ExtAmt Description / Status =============================================================================== Renewal 2 $15.90 thedomain.com / Successful TOTAL BILLED: $15.90 USD to your reseller account No I am not manually registering the domain before the customer has paid for it. This has happened to the last 5 domains I have registered. Is there anything ? 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted August 3, 2007 Share Posted August 3, 2007 If you try to register a domain manually with enom, you'll notice that the "number of years" defaults to 2 for all domain types. When registering manually I have to change this to 1 if I only want 1 year. Its a setting you can change in your online control panel with enom. 0 Quote Link to comment Share on other sites More sharing options...
bigyin Posted August 3, 2007 Share Posted August 3, 2007 Thanks othellotech, you're right, I never noticed that option under "settings". Not really a problem for me boz I register manually and it's easy enough to change the 2 to a 1 xeqution needs to change that option to 1 if he's going to allow whmcs to do the registrations autoamatically. 0 Quote Link to comment Share on other sites More sharing options...
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