schwim Posted July 27, 2007 Share Posted July 27, 2007 Hi there guys, A couple days ago, the morons found my site, and after a test ticket, they set up the bots to send viagra links through our support ticket system. I saw that 3.2.1 offered ticket spam protection, so that's what we upgraded to. I went to the spam control link and entered: viagra cialis into the "phrase" portion of the form, and saved them. Then I went into the ticket system, and entered the following ticket. "I like viagra and cialis a lot!" It created the ticket and provided me a handy link to follow it's progress. What am I doing wrong that the spam control isn't matching the words? thanks, json 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 27, 2007 WHMCS CEO Share Posted July 27, 2007 Spam control applies to tickets opened by email only - not that via the online form. Matt 0 Quote Link to comment Share on other sites More sharing options...
schwim Posted July 27, 2007 Author Share Posted July 27, 2007 Bummer, man. thanks, json 0 Quote Link to comment Share on other sites More sharing options...
bennyboy64 Posted July 27, 2007 Share Posted July 27, 2007 Bummer, man. thanks, json By the way, is it me or does the "Submit Ticket" not have a captcha? If not, I think it needs one. 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted July 27, 2007 Share Posted July 27, 2007 Bummer, man. thanks, json By the way, is it me or does the "Submit Ticket" not have a captcha? If not, I think it needs one. I only give guests access to the pre-sales contact form (with CAPTCHA), and do not permit them to create a support account without becoming a client first. 0 Quote Link to comment Share on other sites More sharing options...
bennyboy64 Posted July 27, 2007 Share Posted July 27, 2007 and do not permit them to create a support account without becoming a client first. Do you mean Support Ticket? I am talking about this: http://demo.whmcs.com/submitticket.php?step=2&deptid=001 I think it should have a captcha. 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted July 27, 2007 Share Posted July 27, 2007 and do not permit them to create a support account without becoming a client first. Do you mean Support Ticket? I am talking about this: http://demo.whmcs.com/submitticket.php?step=2&deptid=001 I think it should have a captcha. Mine: https://uberhost.net/clientarea.php One can't login without a valid password and email account on mine, so no need for CAPTCHA, right? 0 Quote Link to comment Share on other sites More sharing options...
bennyboy64 Posted July 27, 2007 Share Posted July 27, 2007 and do not permit them to create a support account without becoming a client first. Do you mean Support Ticket? I am talking about this: http://demo.whmcs.com/submitticket.php?step=2&deptid=001 I think it should have a captcha. Mine: https://uberhost.net/clientarea.php One can't login without a valid password and email account on mine, so no need for CAPTCHA, right? 0 Quote Link to comment Share on other sites More sharing options...
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